Operations Executive


  • Overall responsible for the smooth and efficient operations of the properties
  • Monitor day-to-day facilities and maintenance operations
  • Involve in ad-hoc project management and to undertake feasibility studies
  • Responsible for the setting up of SOP and to achieve KPIs
  • Responsible for annual budget preparation, planning and controlling of operating expenses and improvement/maintenance works
  • Supervise the front office, operations, housekeepers, security and maintenance staff and to ensure smooth daily operations
  • Review processes and workflow to maximize tenant’s satisfaction
  • Handle tenant’s complaints, maintain a record of feedback and take remedial actions to resolve issues
  • Establish and maintain strong and positive relationships with all landlords, tenants, vendors and contractors
  • Conduct regular inspections of properties and perform preventive maintenance to keep the property functioning in good condition
  • Ensure compliance of safety & building regulations and all other statutory requirements
  • Be part of the CERT team and assist in the coordination of drills, exercises and trainings to ensure it is carried out as per schedule
  • Perform any ad-hoc task as assigned by the management


  • Min. Diploma in Hospitality or relevant field
  • Experience in property / facilities management / hospitality background would be advantageous
  • Excellent communication skills and customer service-oriented attitude
  • Quick-witted, initiatives, good team player and able to multi-task
  • Result driven and able to work independently in a fast-paced environment
  • Able to commit on 5.5 working days