Responsibilities:

• Overall responsible for the smooth and efficient operations of the properties
• Monitor day-to-day facilities and maintenance operations
• Involve in ad-hoc project management and to undertake feasibility studies
• Responsible for the setting up of SOP and to achieve KPIs
• Responsible for annual budget preparation, planning and controlling of operating expenses and improvement/maintenance works
• Supervise the front office, operations, housekeepers, security and maintenance staff and to ensure smooth daily operations
• Review processes and workflow to maximize tenant’s satisfaction
• Handle tenant’s complaints, maintain a record of feedback and take remedial actions to resolve issues
• Establish and maintain strong and positive relationships with all landlords, tenants, vendors and contractors
• Conduct regular inspections of properties and perform preventive maintenance to keep the property functioning in good condition
• Ensure compliance of safety & building regulations and all other statutory requirements
• Be part of the CERT team and assist in the coordination of drills, exercises and trainings to ensure it is carried out as per schedule
• Perform any ad-hoc task as assigned by the management

Requirements:

• Min. Diploma in Hospitality or relevant field
• Experience in property / facilities management / hospitality background would be advantageous
• Excellent communication skills and customer service-oriented attitude
• Quick-witted, initiatives, good team player and able to multi-task
• Result driven and able to work independently in a fast-paced environment
• Able to commit on 5.5 working days