Assistant Operations Manager


  • Responsible for the day-to-day operations and maintenance of the property, as well as creating a hospitable experience for our Co-living residents
  • Establish a professional communication and provide tip-top hospitality services to our residents, including managing check-ins / check-outs, enquiries and maintenance requests
  • Conduct room viewings for residents who request for a room change, and follow-up with the necessary proper documentations in our property management system
  • Roll out housekeeping rosters and coordinate in-room / external maintenance work with contractors
  • Support the daily maintenance of the property, including assisting with basic fixes, conducting regular property inspections, and supervising scheduled maintenance works such as air-con servicing, electronic door lock reprogramming and landscaping works
  • Manage incident reporting actively and take remedial actions to resolve the problems. Maintain good records of all incidents and maintenance tickets raised
  • Ensure compliance of Safety & Building regulations and all other statutory requirements, including Fire Safety & CERT regulations
  • Provide support for community events (e.g. wine tasting, mooncake festival, group yoga) held within the property


  • Min. Diploma in Hospitality or relevant field
  • At least 2 year(s) of experience in student hostel / serviced office operations management
  • Experience in property / facilities management or front desk would be advantageous
  • Good team player with interpersonal, analytical, presentation skills
  • Service-orientated with pleasant disposition
  • Experience in using MS Office
  • Able to work on 5.5 days